Sales Supervisor

Job Description
Sales Supervisor (F/T)

The Sales Supervisor supports the management team and performs all functional tasks as assigned. The Sales Supervisor assumes leadership and managerial responsibilities when the Store Manager and Assistant Store Manager are absent. The Sales Supervisor is part of a dynamic team where cooperation is key to achieving business goals.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Requirements

• Minimum of 2-3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Stock Supervisor

Job Description
Stock Supervisor (F/T)

The Stock Supervisor is responsible for ensuring the highest level of customer engagement through sales results and stockroom/offsite maintenance. The Supervisor oversees and develops both the support team and systems in order to provide associates and management with excellent front and back of house support.

Responsibilities

• Foster collaboration with the leadership team to create an inclusive work environment that prioritizes employee and customer satisfaction.
• Ensure the integrity of the store’s inventory by implementing and supervising proper shipping and receiving procedures. Communicate any inventory concerns to the Store Manager.
• Set up the sales team for success by overseeing a well-organized stockroom.
• Ensure returned products are efficiently reintegrated into inventory.
• Play a pivotal role in processing and replenishing merchandise.
• Contribute to the receiving process and continuously monitor floor stock to maintain optimal inventory levels.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside your specific role.

Requirements

• Minimum of 2-3 years of retail experience.
• Preferred high school diploma or equivalent preferred.
• Strong verbal and written communication skills.
• Experience leading a team and/or supervising others.
• Ability to process information or merchandise through the computer system and POS register system.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.